Why WCC?
Why Work With Worldwide Call Centers?
WCC = Successful Outsourcing. In fact, our entire business is focused on providing clients with valuable information on the call center outsourcing industry while locating the best possible agencies for each application. We don’t market software, charge high hourly rates, sell lists, or consult for internal operations. The WCC Advisory Team helps clients anywhere in the world to analyze their needs and hire proven call center partners – period.
The benefits of utilizing the call center outsourcing services offered by Worldwide include:
Call Center Industry Information:
Over several decades, our call center consulting team has amassed a vast amount of knowledge about the capabilities of the call center agencies in our network. Therefore, we are well positioned to effectively locate the agencies that have the best opportunity to be successful on each client application.
Increased Leverage:
WCC has multiple clients with most of the agencies in our network (often 10 or more). Therefore, our clients enjoy the added security of having the impact of multiple accounts versus being on your own.
Save Time:
Our Senior Advisors can quickly and effectively introduce you to the best possible agencies for your application. This can save hours of frustration during the search process and, more importantly, eliminate the frustration of choosing the wrong call center. The time savings can be enormous.
Reduce Costs:
Through our expertise in the call center outsourcing industry, our team helps clients find the most cost effective solution. Our only goal is establishing successful, long term relationships. Therefore, we have the incentive to help you find the best combination of quality, service, and price.
WCC has agreements with over 125 call center service providers by which a small commission is paid based on the success of your campaign. Therefore, our services are provided at no charge and we prosper when our clients and our agencies are successful. Worldwide Call Centers has a vested interest in your success.
Lower Risks:
Hiring a call center agency is a risky proposition. Not only will you will be sharing a great deal of information with an outside company. You will be trusting them to interact with your precious customers. We have been in the outsourcing industry for more than 25 years and have found many trusted partners around the world. Put our hard earned experience to work for your company.
If you are looking for a low-risk way to minimize your costs, maximize your time, and ensure a successful outsourcing experience, please give us a chance to earn your business. No risk or obligation!
