Call Centers in Africa

Outsourcing | African Call Centers

African call centers have been growing very quickly in the last 15 years. This has been driven by the reduction in telecom rates, the emergence of the Internet, and the pool of educated, multilingual agents in African countries such as Tunisia, Egypt, Ghana, Botswana, Mozambique, Kenya, and beyond. Outsourcing to African call centers can be an excellent strategy for multilingual applications that require English, Spanish, French, German, or Italian. Agencies in Africa can offer the best of both worlds for companies in the US & Europe. They can provide low rates (often a 50%-70% discount) while providing excellent agents that provide some of the best language support anywhere in the world. These African call centers can be an excellent choice for applications from Sales and Lead Generation to Technical Support and Customer Support

African Call Centers are generally 30%-40% less expensive than US call centers and can be an excellent choice for:

Hire Trusted Call Centers in Africa…

If you are interested in outsourcing to Africa, contact us to have a Senior Consultant analyze your specific needs along with the advantages and disadvantages of call center location. Your search will be targeted to introduce you to the call centers with the best combination of location, experience, size, available capacity, and price for your application.

Worldwide Call Centers is Your Best Source to hire African Call Centers for Sales, Customer Support, Lead Generation, & more. Please contact us today for a free consultation.